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Ten Things To Know Before
Having Your Car Repaired


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1.

Your car is the second largest investment you're likely to make.   Preserve its value and your safety by having it repaired professionally.
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2.

Never drive a car that could be unsafe because of damages.
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3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired.  You can do this, or you can leave your car at our shop and ask that the insurance company inspect the car here.
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4. You are not required by law to obtain more than one estimate or appraisal.
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5. You have the right to go to the repair shop of your choice.   Your insurance company cannot require you to go to a particular shop.
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6. Differences in repair estimates are common.  A lower estimate may not include all necessary work.  If you're not sure why one estimate is different from another you've received, please ask us.
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7. Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE, for example) technicians.
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8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
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9. Ask if the shop offers a repair warranty.
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10. Let us help you negotiate your claim with the insurance company.

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